FAQ
Everything you need to know
What if my order arrives damaged?
Please email: [email protected] with your order number, a clear photo of the damage, and a brief description. Once received, we will arrange to send a replacement for the damaged item.
What if my package is missing products or contains the wrong items?
Contact us with photos and errors and we will promptly send you the correct items at no additional cost.
Do you accept returns?
Given the specialized nature of our products, we are unable to accept returns. If any concern arises with your purchase, our team will address the situation promptly to ensure a satisfactory resolution.
Do you issue refunds?
Our customer service team reviews refund requests individually to ensure fair and prompt resolution. When reaching out about a possible refund, please include your order number, a description of the issue, and supporting photos if available.
Are your products safe to ingest?
No. Our products are not safe for ingestion. Everything Injectify sells is intended strictly for research purposes and is not approved for human consumption. Ingesting these substances may pose serious health risks. By purchasing from Injectify you acknowledge and agree that you will not consume or administer these products under any circumstances. These materials are for use by qualified researchers in controlled laboratory settings.